Privacy Policy

Last Updated: March 2, 2026

MetaVerse Street Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metaversestreet.com and use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, postal address, date of birth, and passport information when booking travel services
  • Travel Preferences: Destination interests, accommodation preferences, dietary requirements, accessibility needs, and special requests
  • Payment Information: Credit card details, billing address, and transaction history (processed securely through encrypted payment processors)
  • Communication Records: Correspondence via email, phone, or contact forms
  • Technical Data: IP address, browser type, device information, and website usage data collected through cookies

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our travel services
  • To process bookings and manage your travel arrangements
  • To communicate with you about your bookings, account, and services
  • To send promotional materials and travel offers (with your consent)
  • To respond to your inquiries and provide customer support
  • To comply with legal obligations and prevent fraudulent activity
  • To analyze website usage and improve user experience
  • To personalize your experience and provide relevant travel recommendations

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract Performance: Processing necessary to fulfill our travel service contracts with you
  • Legitimate Interests: Improving our services, preventing fraud, and ensuring network security
  • Legal Compliance: Meeting legal and regulatory requirements
  • Consent: Marketing communications and non-essential cookies (which you can withdraw at any time)

Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Hotels, airlines, tour operators, and other travel service providers necessary to fulfill your bookings
  • Payment Processors: Secure third-party payment processing services
  • Business Partners: Trusted partners who assist in providing our services
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In connection with any merger, sale, or acquisition of our company

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookie preferences through our cookie banner and your browser settings. Disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encrypted data transmission using SSL/TLS technology
  • Secure servers with restricted access
  • Regular security assessments and updates
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide services and maintain your account
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

Typically, we retain booking information for seven years for accounting purposes and communication records for three years unless longer retention is required by law.

Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request copies of your personal information
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, contact us at info@metaversestreet.com. We will respond within one month.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Other legally approved transfer mechanisms

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last Updated" date at the top indicates the most recent revision.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MetaVerse Street Travel
123 Business Center, Downtown
New York, NY 10019, USA
Email: info@metaversestreet.com
Phone: +1 (744) 886-1834

Supervisory Authority

If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.